Recorded Telemarketing Calls
Posted: May 30, 2014
One of my biggest pet peaves is when someone leaves a message on their cell phone that makes it appear that they are personally answering the phone. I often get caught by the prank and remind the individual when I see he/she in person that they play a cruel joke when they make it seem like they are live, when in fact, they are leaving a recorded message.
I, like many others, do not like receiving unsolicited telephone calls from telemarketers. This is why I always sign up for the "do-not-call" list for my residential telephone listing - even though I have an unlisted phone number. But, when in business, it's fair game for companies to call you at any time for anything. I have received calls from telemarketers telling me I have won a trip to the Bahamas, great rates on a loan for business equipment and a free listing for a national online directory.
Despite my reluctance to remain on the telephone when I realize I am receiving a call from a telemarketer, I know that if I wait it out, I will have the option to remove myself from their calling list. I remind my office manager, Tammy, to do the same thing. This way, in theory, we will reduce the number of telemarketing calls received at the office.
This week, though, I received one of the more clever telemarketing calls I have ever encountered. The call was from Tools GSR. I'm not sure where the company is based, but I was caught off-guard because I wasn't completely sure the call was a recording until about half-way through the sales pitch.
In fact, the recorded message was so good that it even waited for me to answer a couple of basic questions before it continued with its presentation. It was only when I tried to interrupt the caller that I knew for sure that the call was recorded. For example, when I told the caller that I was not in the milling industry, the caller waited and replied, "I didn't catch that. What did you say?" When I told the caller that I did not do any milling and that I was the editor and publisher of a business publication, there was about a five-second pause before the caller apologized for bothering me and hung up.
Now that I know that recorded telemarketing calls can actually respond to a programmed list of potential responses, I wish Tools GSR would call me back again. I could really have some fun with the robotic caller next time.